We’re here to help

Vero needs at least one night of sleep data to calculate your score. Make sure Apple Health has access to sleep data from your Apple Watch or another compatible device, then open Vero again the following morning.

Go to Settings → Privacy & Security → Health → Vero, and make sure all categories are toggled on. Vero reads HRV, resting heart rate, sleep, and workout data. Without these permissions, your scores may be incomplete.

Your score combines recovery (HRV and resting heart rate vs. your personal baseline), sleep quality (duration, efficiency, and timing), and training load (cumulative strain using TRIMP — a method used in professional sport science). The result is a single number from 0–100.

Vero recalculates your score in real time using a physiological decay model. As your day progresses without recovery, your readiness naturally decreases — just like it does in real life. Morning is when your score is typically at its highest.

Make sure the activity type is enabled in your Settings within Vero, and that Apple Health has permission to share workout data. Workouts are pulled from Apple Health, so they must be recorded there first — either via Apple Watch or a third-party app that writes to Health.

Vero works with any data stored in Apple Health. An Apple Watch provides the richest experience (HRV, continuous heart rate, sleep tracking), but Vero can work with data from other Health-compatible devices and apps.

Vero does not store your health data on external servers — everything stays on your device and within Apple Health. To remove Vero’s access entirely, go to Settings → Privacy & Security → Health → Vero and revoke permissions, then delete the app.

Yes — Vero works with Garmin watches by reading data that Garmin Connect syncs to Apple Health. To enable this, open the Garmin Connect app on your iPhone, go to Settings → Connected Apps → Apple Health and make sure syncing is turned on. Once Garmin is writing HRV, heart rate, sleep, and workout data to Apple Health, Vero will pick it up automatically. Note that HRV availability varies by Garmin model — check your device specs to confirm it records overnight HRV.

Yes — you can disable sleep tracking entirely from Vero’s Settings. When sleep is turned off, your Readiness and Recovery scores will be calculated using HRV, resting heart rate, and training load only. You can toggle sleep back on at any time and your scores will automatically include sleep data from that night forward.

No worries — Vero will still calculate your Readiness and Recovery scores using your HRV, resting heart rate, and training load data. Sleep is one input among several, so your scores remain meaningful even without it. If you’d like to start tracking sleep, you can enable it any time in Vero’s Settings.

To enable sleep tracking on Apple Watch, go to the Health app on your iPhone → Browse → Sleep → Set Up Sleep, and follow the prompts to create a sleep schedule. Make sure your Apple Watch is set to Sleep Mode at bedtime — it will then automatically track your sleep stages overnight and Vero will include sleep in your scores the following morning.

Vero’s Bedtime Insight is calculated each night based on your personal data — not a generic recommendation. It factors in your recent sleep patterns, your current recovery trend, and any upcoming training load to suggest the bedtime most likely to result in a strong Readiness Score the following morning. The suggestion updates nightly as your data changes.